A checklist for a smooth first day with your housekeeper in the UK: welcome, priorities, supplies, keys, payroll and pension.

Preparing for Your Housekeeper's First Day in the UK

Everything to prepare for a housekeeper's first day in the UK, practical and administrative.

Quick answer: for a smooth first day, prepare keys and access, equipment and products, a prioritised task list, a walkthrough of the home and your contact details for any questions. Set aside time to align on expectations.

A well-prepared first day builds a trusting relationship. Here's the checklist.

Before they arrive

  • Keys, alarm code, entry system.
  • Products and equipment tidy and accessible.
  • A clear task list, with priorities.

On the day

  • Do a room-by-room walkthrough.
  • Point out preferences (products, delicate surfaces, pets).
  • Share your contact details and what to do if something comes up.

After the first session

Have a quick catch-up to adjust the pace and priorities. Make sure payroll is set up and the contract is signed.

Official sources

Conclusion

A few minutes of preparation saves a lot of back-and-forth and sets up a calm working relationship.

See also

FAQ

Should I be there on the first day?

Ideally yes, at least at the start, to show the home, the products and the priorities and to answer questions.

What admin must be done before day one?

Register as an employer with HMRC, set up payroll, assess and arrange a pension if eligible, and have employer's liability insurance in place.

Who provides the cleaning products?

Usually the family provides the products and equipment (vacuum, cloths, etc.). Leave everything accessible and share your preferences from the first session.

Can I leave the housekeeper alone in my home?

It's very common. Check references, build trust gradually, and put valuables away at first. Many families hand over a key or code after the first few weeks.